Boost Content & Collaboration Capabilities with Cygnet’s SharePoint Implementation Services

Corporate documents, presentations, charts, emails, spreadsheets and other content are the lifeblood of any organizations’s internal and external communication. These corporate information when not found or shared easily can slower organization's growth, drive process inefficiencies and lead to poor decision-making. Thus, there requires efficient collaboration of information which brings appropriate agility, fluidity and engenders quick turnaround.

Microsoft SharePoint is that one tool which bestows organization with collaboration powers to ensure they have access to corporate information as and when required, that they are not over-writing or duplicating other’s work and they can share information with security provisions. SharePoint helps organization in accelerating processes, optimizing information flow and fosters better decision making without much training beforehand. The best part is that it can be integrated with other Microsoft applications which allow employees to work more productively and effectively. Due to all these capabilities, SharePoint is catching up fast and enterprises are gearing up to implement SharePoint for their daily operation and communication.

To assist organizations in their SharePoint implementation efforts, Cygnet offers SharePoint implementation services. These services enable organizations to easily and quickly adopt SharePoint which helps them lower the cost and time of deployment and adoption without interrupting the organizational work process. It comes in various packages uniquely designed to suit the requirements and size of different businesses.

All the above packages offers right assistance to client's SharePoint implementation requirements which help them embrace the system more effectively and also helps in utilizing its core capabilities to the optimum level and maximize the benefits accrued from it.

Clients can engage in any of the above packages and  achieve potential ROI with improved productivity, communication, collaboration and content management capabilities.

Download the Brochure to find out more about Cygnet’s SharePoint implementation, migration and integration services.

OR

Meet us at GITEX2012, where we will demonstrate our expertise in SharePoint and other technology offerings.

Jump Start Your Dynamics CRM with Cygnet’s Service Packages

Microsoft Dynamics CRM is designed to automate Sales, Customer services and Marketing functions. It offers a complete solution to drive measurable improvements across all customer management processes. It is built on the secure and scalable .Net platform integrating directly with different applications of Microsoft such as Outlook, Word, PowerPoint, Excel, etc. which helps users to work comfortably and automate all their sales and marketing processes at clicks of buttons. It offers proven ways to make customer interactions more productive and profitable with improved lead generation and closing rates. Organizations looking for ways to manage their sales, marketing campaigns and customers effectively can certainly implement Microsoft Dynamics CRM in their business and give wings to their customer management capabilities.

Cygnet Infotech as a Microsoft Dynamics CRM Partner offers expert Dynamics CRM implementation services.  It is experienced and qualified to assist businesses in their complete Dynamics CRM implementation needs depending on the requirements and size of operation. Cygnet offers both On Premise and On Cloud Implementation services that are fully tested to accelerate the delivery of tailored and easy-to-use Dynamics CRM system, each of which includes following:

On Premise Implementation	Online Implementation
Installation & Deployment	Sign-up and Registration Process
Business Settings Configuration	CRM Outlook Client Installation Setup and Documentation
CRM Email Router Settings	Microsoft Dynamics CRM Best Practices Documentation
Microsoft Dynamics CRM Best Practices Documentation	Data Migration Service
Data Migration Service	Javascript Creation
Configure CRM for Claims & Internet Facing Deployment	Creation of Custom Entities
Administrator and End User Training	Creation of Workflow Rules
Post Implementation Technical Support	Administrator and End User Training
	Post Implementation Technical Support

Both these implementation services are offered on fixed cost basis to clients leveraging best practices and rapid deployment techniques that includes:

• Aligning the needs of the key stakeholders
• Implementing an organizational change management plan to avoid chaos and resentment among users and stakeholders
• Defining an appropriate data governance framework for customer, product and pricing
• Re-engineering organizational interfaces and business processes to enable team selling
• Initial data loading into the CRM application
• Designing effective and appropriate integration with other systems
• Keeping all the moving parts in line with the goal of a successful CRM roll-out through the guidance of experienced Microsoft Dynamics CRM Project Managers and consultant
• Developing Automation and Workflow processes that meet critical business requirements
• Designing and implementing best-of-the-breed CRM customizations and integration architectures

Following the above process, Cygnet addresses client’s complete Dynamics CRM implementation needs which enable them to jump start an effective customer, leads and campaign management which help them in accelerating and enhancing their customer services.

If you are planning to give your business a Dynamics CRM advantage, Cygnet Infotech will help you in your endeavor by providing its Dynamics CRM implementation services.

Request a quote for your Dynamics CRM implementation requirements

Explore our complete Dynamics CRM implementation, migration and integration services at GITEX2012 from 14th to 18th October, 2012

Cygnet Develops an Enterprise Project Management Toolkit

To overcome challenges of prioritizing projects and managing resources, Cygnet Infotech has developed an Enterprise Project Management Toolkit on Microsoft Project Server 2010 with implementation and customization facilities.

Cygnet’s EPM Toolkit is focused to help project intensive businesses manage their project Lifecycle. It helps them in making better project management decisions by providing real-time visibility of all the relevant information. The solution helps determine the resources and skills required to accomplish a project which eventually helps in directing resources according to project complexity and importance.  In short, it helps project managers oversee, monitor and control various aspects of project to ensure better utilization of resources and funds.

Cygnet’s EPM Toolkit comprises Demand Management and Portfolio Management functions. Demand Management function lets project managers assess project requirements, availability of resources and funds which help standardize ways to manage supply of these requirements using best practices. On the other hand, Portfolio management functions help in meeting ROI goals along with tracking project progress.

Besides the above offerings, Cygnet’s Enterprise Project Management solution comes with Prebuilt Dashboards, Workflows and BI Reports which boost Enterprise project management activities by providing benefits which help project managers to

• Identify redundant work/projects and remove them
• Recognize and resolve issues and risks at the earliest stage
• Communicate project performance
• Measure performance using earned value
• Analyze, evaluate and compare alternative approaches
• Prioritize and select the portfolio with maximum return on investment
• Ensure projects and resources are aligned with corporate strategy
• Coordinate all resources and requirements of the projects
• Model alternatives and their consequences
• Centralize knowledge base sharing with real time data

By providing all the above benefits, Cygnet’s Enterprise Project Management Solution built on Microsoft Project Server and SharePoint gives business the right edge and control capabilities they need to successfully deliver projects on time, with intended quality, budget and design.

Organizations looking for a solution to manage their projects and gain the competitive can employ Cygnet’s EPM Toolkit.

Cygnet is exhibiting its EPM Toolkit in the coming GITEX2012 Exhibition. To view its demo at the event, email us at gitex@cygnet-infotech.com or register here.

Cygnet Renews HP AllianceONE Membership

Cygnet Infotech is proud to announce that it has renewed HP AllianceONE Partnership on 25^th September, 2012. HP AllianceONE is a comprehensive partner program focused on HP's Converged Infrastructure strategy of providing a shared services model to deliver secure, best-in-class applications. It provides hardware/software vendors and systems integrators with the tools and resources they need to address client needs more effectively.

Regaining HP AllianceONE membership, Cygnet will yet again get the privileges in the following areas:

• Access to HP products and services which will help us in providing better testing, development and demonstration services to clients
• Access to HP AllianceONE Toolkits, newsletters, webinars which will help us enhance our services offerings
• Engage and collaborate with the AllianceONE’s online customer community which will help us promote our offerings and also share and find answers to common technical issues
• Assistance in porting, migration, testing and optimization needs through secure test centers, HP’s technical experts and online customer community
• Sharing of product road-maps will give us an opportunity to develop next-gen solutions for clients
• Invitations to HP hosted Tech Forums and Industry Events will help us hear from visionaries and thought leaders and get insights on future technologies

Besides the above benefits, HP AllianceONE Program will also help us accelerate time to application deployment and optimize our infrastructure capacity and IT resources all over again. Moreover, our customers will be also benefited by getting advanced solutions that are tested and verified end-to-end, with the support of HP AllianceONE program.

See our profile in HP AllianceONE Partner Program

Cygnet Infotech is Now an Oracle Gold Partner

Cygnet Infotech is proud to announce that it has joined the Oracle Partner Network (OPN) on 25^th September, 2012 as a Gold Partner. With this partnership, along with access to Oracle’s exclusive knowledge materials, training paths and programs, certifications as well as product licenses we will be able to demonstrate our commitment to be the specialist in Information Technology space.

Moreover, with the Gold status, we will get access to many privileges as mentioned below:

• Resell rights for all of Oracle’s products and solutions
• 25 percent discount on Oracle University products and services as well as 2 free vouchers of Oracle University specialization assessment/exam
• Authority to purchase Oracle Support at special partner discounts
• Discount on Oracle Advanced Customer Services
• Leverage Enablement 2.0 Online Training and On-site Boot-camps to develop specialization (s)
• Support for path to specialization and business growth through our Programmatic Partner Enablement Initiative
• Discount on purchase of Oracle licenses for internal use

Through this partnership we will be embarking on the path of excellence and specialization in Oracle IT solutions which will help us deliver better services to clients. Thus, our clients will be benefited the most with this specialized relationship with Oracle.

Here's a link to our profile on Oracle Partner Network (OPN)

TestingWhiz™ Version 1.0 Announced - Software Testers Can Now Code Less and Test More!

TestingWhiz a Test Automation Technology provider and Cygnet Infotech, an Enterprise QA Solutions company announced the launch of its new Codeless Test Automation Tool called ‘Testing Whiz’.

With Test Automation being one of the biggest challenges for ISVs and Software Companies in today’s time. TestingWhiz is aimed to accelerate Software Testing and bring down the total cost of ownership for implementing and maintaining automation frameworks. TestingWhiz™ is an Easy, Intuitive and Affordable Test Automation Solution based on a proprietary FAST ® (Flexible Automation Scripting Technology) Automation Engine that uses effortless and intelligent recording techniques like Keyword-Driven Testing, Data Driven Testing, Excel Inputs, Object Recorder and Java Scripting to design and execute test cases.

TestingWhiz™ is loaded with advanced features to provide platform coverage across multiple browsers, internationalization support across multiple languages to help organizations scale up their Automation projects worldwide, 90+ reusable operations such as loop and conditions and an out of the box integration with leading defect tracking systems such as Atlassian JIRA, Mantis and Fogcreek Fogbugz.Automation Engineers and Testers can schedule test executions, record tests without writing complex code, play, pause and stop live execution as well as generate and share detailed test reports via email across the board.

TestingWhiz will be paired with its expert professional services Whiz Consulting, designed to provide users the ability to jump-start their automation projects with minimum delay. It is aimed towards training, implementation and maintenance of automation frameworks. Experts can be engaged remotely or on-site to professionally assist at any level.

While launching TestingWhiz, Cygnet’s Managing Director, Mr. Niraj Hutheesing said “We are extremely excited to launch Testing Whiz which will strengthen our capabilities to provide test automation services to our clients. TestingWhiz will be available in 3 simple models, a short term project license, 1 year license and a perpetual license to suit requirements of diverse clients.“

Starting today a free downloadable trial copy of TestingWhiz will be available to allow users to evaluate it hands on.

To know more about TestingWhiz visit www.testing-whiz.com or email at info@testing-whiz.com

Cygnet’s Inquiry Management Application on Dynamics CRM

With a view to help B2B professional services companies get vital updates and statistics on inquiries generated and render quick conversion, Cygnet has developed a robust Inquiry Management Application on Dynamics CRM.

The success of B2B marketing lies in effective lead management and lead nurturing. However, leads are said to be managed effectively only when the processes are accomplished in a cost-effective manner, generating better ROI.

Cygnet’s Inquiry Management Solution meets these requirements giving a clear picture of lead and opportunity status which helps to speed up the sales cycle.

Cygnet’s Inquiry Management Application built on Dynamics CRM includes modules such as custom dashboards, reporting, sales pipeline management and duplicate detection which caters to all B2B inquires management issues on single screen. The application is capable of performing multifarious functions giving a comprehensive picture of all phases included in the sales cycle.

Capabilities of Cygnet’s Inquiry Management Application

• Captures inquiries from multiple sources such as website forms, emails, inbound/outbound calls, landing pages, etc
• Automatically assigns inquiries to appropriate sales staff
• Provides complete reports of inquiries with status, conversion ratios and sales person performance
• Detects duplicate inquiries
• Manages quotations
• Sets up follow-up reminders
• Integrated Microsoft Outlook notifies the sales person for assigned inquiries
• Tracks progress of each inquiry
• Manages Roles and Access Rights as per authorization

With all these intuitive features, Cygnet’s Inquiry Management Application based on Dynamics CRM helps business in bridging gaps between sales and marketing. It endows B2B managers with truly qualified sales leads helping them improve ROI and ensuing increased win rates with fewer resources.

B2B companies looking for ways to build stronger and effective marketing base for achieving quick sales turnaround can employ Cygnet’s Inquiry Management solution and lead forward in the path of earning, nurturing and retaining lifetime customer relationships.

Cygnet will be demonstrating this application in upcoming GITEX2012 Expo which is to be held in Dubai between 14^th and 18^th Oct, 2012.

Register to view Demo of Cygnet’s Inquiry Management Application in GITEX2012.