Cygnet Returns from StarWest 2012

The premier Software Testing and Review Conference - StarWest2012 was held in Anaheim between September 30 and October 5, 2012. Cygnet Infotech exhibited at the event and demonstrated its QA and Software Testing services along with its Testing Tools and Solutions to the industry experts and peers in the test and QA community. The 6 day long event provided a good platform for Cygnet to meet and explore solutions for the attendees.

(Expo Setup on Oct-3, 2012)

Cygnet showcased its prime software testing abilities driven by its Test Center of Excellence offering Managed Testing, Performance Test Labs, Test Automation Consulting , Microsoft Solutions Testing. Cygnet also unveiled its a Codeless Test Automation Tool TestingWhiz^TM at the expo. 

(Nirav our Product Lead giving Quick Demo of TestingWhiz to Visitors)

The launching saw great interest from Automation experts as well as Tester trying their hands on automation for the first time using TestingWhiz™.The hands-on demo at the booth allowed many visitors to use the tool and try out its technology.

On the whole,  StarWest2012 gave Cygnet, a huge opportunity to expand the horizon of its software testing capabilities and network with hundreds of  peers to solve problems, collaborate, and share fresh ideas.

Cygnet is now excitedly looking forward to presenting again at StarEast 2013 at Rosen Shingle Creek, Orlando-FL, from April 28 - May 3, 2013

Take a look at all the pictures of the event.

Cygnet's GITEX 2012 Coverage

GITEX, one of the largest trade events opened its doors on 14th Oct, 2012 at Dubai Exhibition and Convention Center under a theme 'Where Technology Meets Business'.

The opening ceremony was commenced with a Royal arrival of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, crown prince of Dubai and His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum who walked through various countries Pavilions and Stands. India’s Minister of Human Resource Development and Minister of Communications and Information Technology, Mr. Kapil Sibal also paid a visit to the Indian Pavilion.

View more pictures

Cygnet Infotech exhibited at the week long event under the India Pavilion at Stand # S1-A5 from where it showcased its significant range of services and applications for various businesses.

• Document Constructor on Microsoft SharePoint - a smart and intuitive tool to construct documents on demand from pre-defined templates
• Inquiry Management Application developed on Dynamics CRM tailored for B2B companies
• Enterprise Project Management Toolkit (EPM) built on Microsoft Project Server
• Predefined Services for Microsoft SharePoint Implementation, Integration and Migration
• Predefined Services for Dynamics CRM Implementation, Integration and Migration

View the GITEX2012 Picture Gallery.

Cygnet becomes Intel Premier Elite Partner

Cygnet Infotech, on 18^th September, 2012 has upgraded to the Premier Elite Partnership of The Intel® Software Partner Program which provides ISVs and software companies with support and resources to help them develop, optimize and market applications running on Intel platform. It has three membership levels – Registered Partner, Premier Partner, and Premier Elite Partner. Among these, the Premier Elite Partnership is the highest partnership level which requires companies to earn 100 qualifying Points and complete at least one assessment process. Cygnet worked hard to achieve the requirements and successfully attained the highest partnership level.

By achieving this highest partnership level of The Intel® Software Partner Program, Cygnet has un-locked access to Intel’s enhanced resources and benefits which are listed below

• Enhanced placement in Intel’s Partner Network listing
• Intel Partner Badge and Account Coverage to get more visibility and value from relationship with Intel
• Access to resources such as How-to-guides, Business Planning Resources, Product launch kit, analyst reports, print media distribution to assist in marketing and business development activities
• Participation in Online Training and Webinars to get acquainted with new technology insights
• Collaboration with ISN Technical Communities to share knowledge and discuss common issues

Being awarded with Premier Elite Partnership, Cygnet looks forward to demonstrate a role of dedicated software and application provider on Intel technologies and bring value to its customers.

Find out our Intel Premier Elite Partnership profile here

Reasons for Migrating to Dynamics CRM 2011

Microsoft Dynamics CRM is a powerful customer relationship management system that gives users the capabilities to easily create and maintain customer interactions and get a clear view of pre-sales to post-sales activity automating sales, marketing and customer services functions. Dynamics CRM has been through many upgrades since its launch. The latest upgrade was seen in the year 2011 in which Microsoft launched the beta version of Dynamics CRM and thus it is now known as Dynamics CRM 2011.

The latest version of Dynamics CRM envelops next-generation features and enhancement and is specially developed for both Cloud and On-Premise deployments. Besides, Dynamics CRM 2011 has many other feature enhancements which forms strong reasons for businesses to switch towards it. 

Here’s a quick highlight of these new features of Dynamics CRM 2011

Dashboards: Dashboards provides a great way of locating essential information They give ‘Live CRM’ content which can be used to create multiple sets of visual charts and graphs which helps in taking better decisions.

Intuitive User Interface: The new CRM has intuitive user interface similar to OutLook which help employees easily adopt the new system and get acquainted with the functions without spending on training.

Contextual Ribbon: The integration of Contextual Ribbon makes it easier for users to perform tasks with a few clicks. Users can also personalize views, create custom dashboards and set up fonts as per their requirements through this intuitive feature.

SharePoint Integration: Dynamics CRM 2011 also comes with SharePoint integration which allows users to easily access data stored in SharePoint server from within the CRM giving a more connected experience. Moreover by installing Dynamics CRM List Component, the users can view, manage and share documents in CRM with the same appearance and behavior as stored in SharePoint.

Marketplace: The integration of Marketplace with new CRM helps users to discover new applications and services directly from the CRM making it easier for users to find solutions.

Integration with Office Applications: Dynamics CRM 2011 is also integrated with other applications such as Silverlight, Azure and Visual studio which gives more opportunities to Developers to build applications and lower overall development costs.

Auditing: Auditing in Dynamics CRM 2011 allows organization to track changes, maintain security, check history of records and comply with the rules.

Along with the above enhancements, Dynamics CRM 2011 offers several other benefits which are not available in CRM 4.0.

For End-User	For Analysts	For Developers
Advanced User- Customization	Visualization  of Comprehensive Reports/Activities	New Form Designer
Improved Outlook Integration	Flexible Definition of Goals & KPIs	Field level Security

All the above benefits instill strong basis for organizations to migrate to CRM 2011 if they are still using the Non-Microsoft CRM or older version of Dynamics CRM.

Cygnet Infotech provides Dynamics CRM Migration Services for businesses to migrate from their existing CRM system to a new and improved Dynamics CRM 2011. It offers different packages for business to migrate depending upon their current version and requirements. If you are looking to migrate to Dynamics CRM 2011, ask for a quote or download our brochure to view different packages.

Boost Content & Collaboration Capabilities with Cygnet’s SharePoint Implementation Services

Corporate documents, presentations, charts, emails, spreadsheets and other content are the lifeblood of any organizations’s internal and external communication. These corporate information when not found or shared easily can slower organization's growth, drive process inefficiencies and lead to poor decision-making. Thus, there requires efficient collaboration of information which brings appropriate agility, fluidity and engenders quick turnaround.

Microsoft SharePoint is that one tool which bestows organization with collaboration powers to ensure they have access to corporate information as and when required, that they are not over-writing or duplicating other’s work and they can share information with security provisions. SharePoint helps organization in accelerating processes, optimizing information flow and fosters better decision making without much training beforehand. The best part is that it can be integrated with other Microsoft applications which allow employees to work more productively and effectively. Due to all these capabilities, SharePoint is catching up fast and enterprises are gearing up to implement SharePoint for their daily operation and communication.

To assist organizations in their SharePoint implementation efforts, Cygnet offers SharePoint implementation services. These services enable organizations to easily and quickly adopt SharePoint which helps them lower the cost and time of deployment and adoption without interrupting the organizational work process. It comes in various packages uniquely designed to suit the requirements and size of different businesses.

All the above packages offers right assistance to client's SharePoint implementation requirements which help them embrace the system more effectively and also helps in utilizing its core capabilities to the optimum level and maximize the benefits accrued from it.

Clients can engage in any of the above packages and  achieve potential ROI with improved productivity, communication, collaboration and content management capabilities.

Download the Brochure to find out more about Cygnet’s SharePoint implementation, migration and integration services.

OR

Meet us at GITEX2012, where we will demonstrate our expertise in SharePoint and other technology offerings.

Jump Start Your Dynamics CRM with Cygnet’s Service Packages

Microsoft Dynamics CRM is designed to automate Sales, Customer services and Marketing functions. It offers a complete solution to drive measurable improvements across all customer management processes. It is built on the secure and scalable .Net platform integrating directly with different applications of Microsoft such as Outlook, Word, PowerPoint, Excel, etc. which helps users to work comfortably and automate all their sales and marketing processes at clicks of buttons. It offers proven ways to make customer interactions more productive and profitable with improved lead generation and closing rates. Organizations looking for ways to manage their sales, marketing campaigns and customers effectively can certainly implement Microsoft Dynamics CRM in their business and give wings to their customer management capabilities.

Cygnet Infotech as a Microsoft Dynamics CRM Partner offers expert Dynamics CRM implementation services.  It is experienced and qualified to assist businesses in their complete Dynamics CRM implementation needs depending on the requirements and size of operation. Cygnet offers both On Premise and On Cloud Implementation services that are fully tested to accelerate the delivery of tailored and easy-to-use Dynamics CRM system, each of which includes following:

On Premise Implementation	Online Implementation
Installation & Deployment	Sign-up and Registration Process
Business Settings Configuration	CRM Outlook Client Installation Setup and Documentation
CRM Email Router Settings	Microsoft Dynamics CRM Best Practices Documentation
Microsoft Dynamics CRM Best Practices Documentation	Data Migration Service
Data Migration Service	Javascript Creation
Configure CRM for Claims & Internet Facing Deployment	Creation of Custom Entities
Administrator and End User Training	Creation of Workflow Rules
Post Implementation Technical Support	Administrator and End User Training
	Post Implementation Technical Support

Both these implementation services are offered on fixed cost basis to clients leveraging best practices and rapid deployment techniques that includes:

• Aligning the needs of the key stakeholders
• Implementing an organizational change management plan to avoid chaos and resentment among users and stakeholders
• Defining an appropriate data governance framework for customer, product and pricing
• Re-engineering organizational interfaces and business processes to enable team selling
• Initial data loading into the CRM application
• Designing effective and appropriate integration with other systems
• Keeping all the moving parts in line with the goal of a successful CRM roll-out through the guidance of experienced Microsoft Dynamics CRM Project Managers and consultant
• Developing Automation and Workflow processes that meet critical business requirements
• Designing and implementing best-of-the-breed CRM customizations and integration architectures

Following the above process, Cygnet addresses client’s complete Dynamics CRM implementation needs which enable them to jump start an effective customer, leads and campaign management which help them in accelerating and enhancing their customer services.

If you are planning to give your business a Dynamics CRM advantage, Cygnet Infotech will help you in your endeavor by providing its Dynamics CRM implementation services.

Request a quote for your Dynamics CRM implementation requirements

Explore our complete Dynamics CRM implementation, migration and integration services at GITEX2012 from 14th to 18th October, 2012

Cygnet Develops an Enterprise Project Management Toolkit

To overcome challenges of prioritizing projects and managing resources, Cygnet Infotech has developed an Enterprise Project Management Toolkit on Microsoft Project Server 2010 with implementation and customization facilities.

Cygnet’s EPM Toolkit is focused to help project intensive businesses manage their project Lifecycle. It helps them in making better project management decisions by providing real-time visibility of all the relevant information. The solution helps determine the resources and skills required to accomplish a project which eventually helps in directing resources according to project complexity and importance.  In short, it helps project managers oversee, monitor and control various aspects of project to ensure better utilization of resources and funds.

Cygnet’s EPM Toolkit comprises Demand Management and Portfolio Management functions. Demand Management function lets project managers assess project requirements, availability of resources and funds which help standardize ways to manage supply of these requirements using best practices. On the other hand, Portfolio management functions help in meeting ROI goals along with tracking project progress.

Besides the above offerings, Cygnet’s Enterprise Project Management solution comes with Prebuilt Dashboards, Workflows and BI Reports which boost Enterprise project management activities by providing benefits which help project managers to

• Identify redundant work/projects and remove them
• Recognize and resolve issues and risks at the earliest stage
• Communicate project performance
• Measure performance using earned value
• Analyze, evaluate and compare alternative approaches
• Prioritize and select the portfolio with maximum return on investment
• Ensure projects and resources are aligned with corporate strategy
• Coordinate all resources and requirements of the projects
• Model alternatives and their consequences
• Centralize knowledge base sharing with real time data

By providing all the above benefits, Cygnet’s Enterprise Project Management Solution built on Microsoft Project Server and SharePoint gives business the right edge and control capabilities they need to successfully deliver projects on time, with intended quality, budget and design.

Organizations looking for a solution to manage their projects and gain the competitive can employ Cygnet’s EPM Toolkit.

Cygnet is exhibiting its EPM Toolkit in the coming GITEX2012 Exhibition. To view its demo at the event, email us at gitex@cygnet-infotech.com or register here.